Terms of Purchase

These Terms of Purchase (“Terms”) govern all purchases of products (“Products”) made through the website noahry.com (“Site”) operated by Noahry (“we,” “us,” or “our”). By placing an order on the Site, you (“you,” “your”) acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and any other applicable policies posted on the Site. Please review these Terms carefully before completing a purchase.

1. Eligibility to Purchase

To place an order on the Site, you must:

  • Be at least 18 years of age (or the age of majority in your jurisdiction, whichever is higher);
  • Have a valid email address and the legal capacity to enter into a binding contract;
  • Provide accurate and complete information required to process your order.

We reserve the right to refuse or cancel any order at our discretion, including but not limited to orders that: (a) contain incorrect or incomplete information; (b) appear to be fraudulent; (c) involve Products that are out of stock or discontinued; or (d) violate these Terms.

2. Order Placement and Confirmation

2.1 Placing an Order

When you place an order on the Site, you are making a binding offer to purchase the Products selected at the prices and terms specified at the time of order. To complete your order, you must provide accurate shipping, billing, and payment information. We recommend reviewing your order details (including Product specifications, quantities, and pricing) carefully before submitting your order, as errors may delay processing.

2.2 Order Confirmation

Upon submitting your order, you will receive an automated email acknowledging receipt of your order (“Order Acknowledgment”). This email is not a confirmation that your order has been accepted. We will send a separate “Order Confirmation” email once we have verified your payment, confirmed Product availability, and processed your order. The contract for the purchase of Products is formed only when we send the Order Confirmation.

2.3 Order Modifications or Cancellations

Once an order has been confirmed (i.e., after you receive the Order Confirmation email), we cannot guarantee modifications or cancellations, as orders are processed promptly for shipping. If you need to modify or cancel a confirmed order, please contact our customer support immediately at [email protected]. We will make reasonable efforts to assist, but we reserve the right to decline requests if the order has already been shipped.

3. Pricing and Payment

3.1 Pricing

All Product prices displayed on the Site are quoted in United States Dollars (USD) and include any applicable taxes (unless otherwise specified based on your shipping location). We reserve the right to change prices at any time without prior notice, but changes will not affect orders for which we have already sent an Order Confirmation.

3.2 Payment Methods

You agree to provide valid, current, and complete payment information, and to ensure that you have sufficient funds or credit available to cover the total cost of your order.

3.3 Payment Security

We use industry-standard encryption technologies (such as SSL) to protect your payment information during transmission. We do not store your full payment card details; all payment processing is handled by our trusted third-party payment service providers, who adhere to strict security standards.

4. Shipping and Delivery

4.1 Shipping Policy

We offer free global shipping on all orders, with no minimum purchase requirement.

4.2 Processing and Delivery Times

  • Order Processing: Orders are processed within 1 business day of receiving the Order Confirmation.
  • Shipping: Orders are shipped the day after processing (e.g., an order confirmed on Monday will ship on Tuesday).
  • Delivery: Standard delivery time is within 5 days of shipment, regardless of your international or domestic location.

4.3 Shipping Information

We will provide a tracking number via email once your order has shipped, allowing you to monitor the status of your delivery. Delivery times are estimates and may be affected by factors beyond our control, including customs delays, weather conditions, or carrier disruptions. We are not liable for delays caused by these external factors, but we will work with you and the carrier to resolve any issues promptly.

4.4 Shipping Restrictions

While we offer global shipping, we may be unable to deliver to certain locations due to legal or logistical restrictions. If your shipping address is in a restricted area, we will notify you via email and cancel your order, issuing a full refund.

5. Returns and Refunds

5.1 Return Eligibility

We offer a 60-day return policy for most Products. To be eligible for a return, Products must:

  • Be in unused, unworn, and undamaged condition;
  • Have all original tags, packaging, and labels intact;
  • Be returned within 60 days of the delivery date.

5.2 How to Initiate a Return

To initiate a return:

  1. Contact our customer support at [email protected] with your order number and the reason for the return.
  2. We will send you a prepaid return shipping label via email.
  3. Package the Products securely (preferably in the original packaging) and attach the return label.
  4. Ship the package back to the address provided in the return instructions.

5.3 Refund Processing

  • Once we receive and inspect the returned Products (typically within 2-3 business days of delivery to our warehouse), we will approve or deny the refund.
  • Approved refunds will be processed within 5-10 business days of approval.
  • Refunds will be issued to the original payment method used for the order. Please note that it may take additional time for your financial institution to reflect the refund in your account (depending on their processing times).

5.4 Exchanges

We currently do not offer direct exchanges. If you wish to exchange a Product, please initiate a return for the unwanted item and place a new order for the desired item separately.

6. Product Availability and Accuracy

We strive to maintain accurate inventory and Product information on the Site, but errors may occur. If a Product you ordered is out of stock or discontinued after we send the Order Confirmation, we will notify you via email and offer either a full refund or a substitute Product (if available). We are not liable for any damages resulting from incorrect Product descriptions, images, or pricing, but we will correct errors promptly upon discovery.

7. Limitation of Liability

To the maximum extent permitted by law, Noahry shall not be liable for any indirect, incidental, consequential, or special damages arising from or related to your purchase of Products, including but not limited to lost profits, lost data, or inconvenience. Our total liability for any claim related to these Terms or your order shall not exceed the total amount paid for the Products in question.

8. Changes to These Terms

We may update these Terms of Purchase from time to time to reflect changes in our business practices, legal requirements, or industry standards. When we make material changes, we will post the updated Terms on the Site with a new “Last Updated” date. Your continued use of the Site to place orders after the effective date of the updated Terms constitutes your acceptance of the changes.

9. Contact Us

If you have any questions, concerns, or requests regarding these Terms of Purchase, please contact our customer support team at: