Privacy Policy

At Noahry (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us through our website noahry.com (the “Site”) and any related services, including purchases, account creation, and customer support (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information, as well as your rights and choices regarding that information. By accessing or using our Site or Services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us, as well as information automatically collected through your use of the Site and Services. We categorize this information as follows:

1.1 Personal Information You Provide

We may collect personal information that identifies you or can be used to contact or identify you (“Personal Information”) when you:

  • Create an account on our Site (e.g., name, email address, password, phone number, shipping and billing addresses).
  • Place an order (e.g., payment card details, order history, delivery preferences).
  • Subscribe to our newsletter or marketing communications (e.g., email address).
  • Contact our customer support (e.g., name, email address, phone number, and details of your inquiry).
  • Participate in surveys, contests, or promotions (e.g., name, email address, and any information you choose to share in response to survey questions).

1.2 Automatically Collected Information

When you visit or use our Site, we may automatically collect non-identifiable information about your interaction with the Site (“Non-Personal Information”) through the use of cookies, web beacons, and other tracking technologies. This may include:

  • Device information (e.g., device type, operating system, browser version, unique device identifiers).
  • Usage data (e.g., pages visited, time spent on pages, links clicked, IP address, geographic location (general, e.g., city/region)).
  • Transactional data (e.g., items viewed, cart activity, purchase history).

2. How We Use Your Information

We use the information we collect for legitimate business purposes, including to:

  • Fulfill and manage orders: Process your purchases, arrange delivery, send order confirmations, and provide updates on order status.
  • Maintain and improve our Services: Operate and optimize the Site, enhance user experience, and develop new products or features based on user needs.
  • Communicate with you: Respond to your inquiries, provide customer support, send important notices (e.g., changes to our policies, order issues), and deliver newsletters or marketing communications (if you have opted in).
  • Personalize your experience: Tailor content, product recommendations, and advertisements to your preferences based on your browsing and purchase history.
  • Ensure security and prevent fraud: Protect the Site and Services from unauthorized access, fraud, or misuse, and comply with legal obligations related to security.
  • Comply with legal requirements: Fulfill tax, accounting, or regulatory obligations, and respond to lawful requests from government authorities.

3. How We Share Your Information

We do not sell, rent, or lease your Personal Information to third parties for their marketing purposes without your explicit consent. We may share your information in the following limited circumstances:

3.1 Service Providers

We engage trusted third-party service providers to assist us in operating our business and delivering the Services. These providers may have access to your Personal Information only to perform specific tasks on our behalf and are obligated to protect your information and use it solely as directed by us. Examples include:

  • Payment processors (to handle payment transactions securely).
  • Shipping and logistics partners (to deliver your orders).
  • Email marketing platforms (to send newsletters or transactional emails).
  • IT service providers (to maintain the Site and data security).

3.2 Legal and Safety Reasons

We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal process. We may also disclose information to protect our rights, property, or safety, or the rights, property, or safety of our users or others.

3.3 Business Transfers

In the event of a merger, acquisition, sale of assets, or other business transaction involving Noahry, your Personal Information may be transferred as part of the business assets. We will notify you via email or prominent notice on the Site if such a transfer occurs and if your information will be subject to a different privacy policy.

4. How We Protect Your Information

We implement reasonable technical, administrative, and physical security measures to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Secure socket layer (SSL) encryption for data transmitted between your device and our Site.
  • Restricted access to Personal Information by authorized personnel only.
  • Regular security audits and updates to our systems and protocols.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we will take reasonable steps to mitigate risks.

5. Your Rights and Choices

You have the following rights regarding your Personal Information, subject to applicable laws:

5.1 Access and Correction

You may access, review, and update your Personal Information at any time by logging into your account on the Site and navigating to the “Account Settings” section. If you need assistance, please contact us at [email protected].

5.2 Opt-Out of Marketing Communications

You may opt out of receiving promotional emails from us by clicking the “unsubscribe” link at the bottom of any marketing email or by contacting us at [email protected]. Please note that we may still send you transactional emails (e.g., order confirmations, customer support responses) even if you opt out of marketing communications.

5.3 Cookie Preferences

Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, but please note that disabling cookies may limit your ability to use certain features of the Site (e.g., account creation, order placement).

5.4 Data Deletion

You may request the deletion of your Personal Information by contacting us at [email protected]. We will process your request in accordance with applicable laws, but note that we may retain certain information (e.g., order history) for legal, tax, or business record-keeping purposes.

6. Children’s Privacy

Our Site and Services are not intended for children under the age of 13. We do not knowingly collect Personal Information from children under 13. If we become aware that we have collected Personal Information from a child under 13 without parental consent, we will take steps to delete that information promptly. If you believe we have collected information from a child under 13, please contact us at [email protected].

7. Third-Party Links

Our Site may contain links to third-party websites or services (e.g., social media platforms, payment gateways). This Privacy Policy does not apply to these third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. When we make material changes, we will notify you by posting the updated policy on the Site with a new “Last Updated” date, and may also send you an email notification if you have provided your email address. Your continued use of the Site or Services after the effective date of the updated policy constitutes your acceptance of the changes.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your Personal Information, please contact us at: